How it Works

If your product turns out to have a defect during its warranty period, please contact us and let us know what we can do to help you.


It may save you time to first troubleshoot issues by looking at Instruction Manuals or How-to Videos before filing a warranty claim.


Note: Amazon order ID is the necessary information for warranty.

Thank you in advance for all of the information you provide; we know your time is valuable.


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Warranty Policy

Welcome to VICSEED Support page for processing a warranty request and making inquiries. It has always been our top priority to provide the best product quality and the most pleasant shopping experience for everyone who steps into our store.


This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing.We apologize in advance for whatever inconvenience your VICSEED purchase may have caused.


Once you submit the request, an exclusive support agent will get back to you in a timely manner.

Return & Refund

Any quality-related issue, please feel free to contact us, and we provide replacement warranty for all products.

12 Months

All VICSEED Products are covered under 30-Day Money Back hassle-free Guarantee.


Warranty Period

18 Months

Warranty Period (VIP Member)